This website is operated by Care Packs, a charity registered in England and Wales under number 1209874. By using our site, you accept these terms, as well as our Privacy Policy and our Cookie Policy. If you do not agree with these terms, you must not use our site.

We may amend these terms: We may change these terms from time to time. Please ensure you check back on these terms when you use the site to ensure understand the terms that apply. Additional terms of usage may be supplied to you separately.

We may make changes to our site: This site may be updated from time. We are however under no obligation to update content or information.

We may suspend or withdraw our site: We do not guarantee that our site, or any content on it, will always be available or be free of interruptions. We may suspend, withdraw or restrict the availability of all or any part of our site for business or operational reasons. This may include closing part or all of the site indefinitely. We will not be liable if for any reason this site is unavailable at any time.

Location: Our charitable purpose is to support those in the UK. We do not represent that content will be available or appropriate for use in other locations. Due to the nature of our service, Care Pack products may not be available within all regions of the UK. Please contact us for more information.

Security: You are responsible for the safe keeping any user identification code, password or any other information we provide as part of our security procedures. You must treat such information as confidential and do not disclose it to any third party.

You must not send to us or introduce to our website, equipment or systems any viruses, malware, trojan horses, worms, logic bombs or any other security threats or malicious or harmful technologies. You may not deploy any tools to text or data mine, or web scrape our site. You must not use any automated tools to analyse text or data to generate information about patterns, trends or correlations without our express written permission. You must not attempt to gain unauthorised access to our site or our equipment, network or systems, or attack our site via a denial of service attack or a distributed denial of service attack. You must not interfere with any software used by Care Packs. Any breach means you lose any right to use our site or any materials contained therein, and you will be reported to the relevant law enforcement authorities.

We do not guarantee that our site is secure or free from bugs or viruses. You are responsible for ensuring you can use our site safely and have adequate virus protection in place.

Our materials: We own or licence all materials on our site, and such materials are protected by copyright laws internationally. Unless otherwise stated, you may only use the material to contribute to or receive benefit from Care Packs. You must not use the material for any commercial purpose without obtaining a licence from us or the copyright holder. Any use of the material must identify Care Packs are the authors of the content. Any authorised usage in breach of these terms is prohibited and all rights are reserved.

Our content is protected by copyright, and you are not permitted to use them without our approval or in compliance with these terms.

Linking: We do not control or own any content provided on our partners’ sites and take no responsibility and assume no liability for your use of those sites or our partners’ products or services. These are provided for your information only. However if you identify something concerning in relation to our partners, please contact us.

Should you wish to link to our website, please contact us here You must not request to establish a link to a website that you do not own or control. The website to which you are requesting we link must support our charitable purpose, have website terms and conditions that are comparable to Care Pack’s, comply with all applicable laws for data protection and accessibility and meet good industry practices in respect of acceptable use and security. We reserve the right to withdraw or not respond to a linking permission without notice. The existence of a link from any organisation’s site to this site does not imply that the above standards have been met, nor that there is any association or approval on our part.

Uploaded or sent material: Where you may upload or send materials to Care Pack, you confirm that you have granted us a worldwide, non-exclusive, royalty free, transferable licence to use, reproduce, distribute, prepare derivative works of, store or copy any trademark, patent or copyright in that material for the purpose of conducting our operations including across different media. Any confidential information must be marked accordingly. Should any third-party claim that you have violated any confidentiality or intellectual property obligations, we have the right to disclose your identity and you will indemnify us in any proceedings. Should you wish to retract any information you have uploaded or sent to us, please contact us. To the extent there are costs involved in doing so, you agree that you may have to reimburse us.

Non-reliance: While we have tried to ensure that information is accurate, and we will make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content is accurate, complete or up to date. We will not accept liability for any loss or damage for your use or reliance on any materials, information or links contained on our site.

Liability: Unless otherwise required by law or as governed in separate terms with you in relation to the provision of funding or the supply of goods or services, we exclude all liability howsoever arising, including but not limited to any implied conditions, warranties, representations or other terms that may apply to our site or any content on it. We will not be liable for any loss or damage in connection with your use of (or inability to use) our site, or use of or reliance on any content displayed on our site, or use of or reliance on any of our partners. We will not be liable for any loss of profits, sales, business or revenue, business interruption, anticipated savings, business opportunities, goodwill, reputation, or any indirect or consequential loss or damage.

Governing law: any dispute or claim by or against Care Packs shall be exclusively governed by the laws of England and Wales.